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Help Center -> CN-USA News -> Thread: Password Reset Notice
Password Reset Notice
Last Updated: Dec 03, 2014 16:12 PM

Due to recent password leaking event at some major China websites, we have reset all users' password for security caution. Please use forgot password to reset password. Please notice the following when you reset password:
  1. New password must be different from your email password or payment account password such as PayPal, Google;
  2. New password must have at least 8 characters with at least one capital, one lower case and one non letter character such as number or special character like *&!;
  3. Please also remember your security question and answer to reset your password in the future.
  4. We suggest you update your payment account password as well such as PayPal, Google, Amazon accounts.
Please contact us if you need any help. We apologize for any inconvenience!


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